Client Testimonials

Client Testimonials  

Every year, we have over 1200 people travelling on our Iceland packages, with many of our customers travelling on this trip again  and again. We have been operating our charter flights to Iceland for over 20 years and have received great feedback. 

Read on to see what our clients have to say about their experiences!

 

 

Hi Caitriona,

I just wanted to send you a quick email regarding our recent trip to Iceland. The experience was excellent throughout and the trips to the Blue Lagoon and Golden Circle are never to be forgotten. The trip itself was very well organised and when the storm happened on Sunday you dealt with all aspects of the delay very professionally under the tough circumstances always providing updates as you were notified. We thank you for this. 

I will be recommending Wallace Travel to all my friends and family.

Kind Regards,

Nevin and Loretta Traynor - Iceland Trip 2nd - 5th November 2017

 

Hello.. I just wanted to let you know that I have just returned from my short break in iceland. During my stay I went in the south coast tour and the tour guide was a limerick man called Neil.. I wanted to say he was an exceptional tour guide with lots of knowledge. He was very well spoken and explained everything so well.. he also made everyone feel comfortable and made it fun with his jokes.. best tour on my trip.

Tracy Fox - Ocotber Bank Holiday Weekend

 

Hi, My husband and I booked the above trip with yourselves.  We wanted to give particular thanks to Catriona, who booked the trip for us and was our point of contact on day 1 of our trip. On our way to Dublin airport there was a major accident on the N7 which meant we were severely delayed in arriving.  Catriona was in contact with us throughout and was calm, reassuring and supportive when we were at real risk of not arriving on time and missing our entire holiday. She stayed back at the checkin desk and managed to keep it open as long as possible to ensure we had every chance of making the flight. We eventually made it on time and Catriona was there to check us in and have us escorted quickly and directly through security to get us to the gate on time. She even managed to secure us large seats with additional leg room at the front of the plane given the emotional stress we experienced when we thought we would miss our flight.

She was simply exceptional throughout.  We wanted to let you know how appreciative we are and would be grateful if you could pass on our thanks and respects to Catriona herself.
The trip itself was excellent and we would gladly recommend Wallace Travel Group to all of our friends and family.
Best wishes

Mary Molony - October 2017
 


Hi Caitriona,
Thanks for an amazing weekend,  Iceland is stunning.

Regards

Karen Kierans - October 2017 


Hi Caitriona,
I just wanted to send you a quick email regarding our recent trip to Iceland, the experience we had over there is something I will never forget it was truly incredible. The trip itself was very well run by you guy's and I wanted to thank you for booking us on the Blue Lagoon on the Sunday it was a great way to end the holiday.
Unfortunately our Whale Watching was cancelled on the Saturday but all the other trips were excellent. I will be in touch again for another trip to Iceland I have recommended your travel company to all my friends and family.

Kind Regards,

Keith - 12th -15th October 2017

 

Hi Caitriona and Wallace Travel team, I've been meaning to email to let you know that myself and my husband really enjoyed our trip to Iceland over the May Bank Holiday weekend 2017 - Neil and Kathrinn the guides were excellent. and I have recommended your travel agency to a number of people. Thank you also for accommodating us in the Radisson Hotel - it was really nice and we enjoyed staying there. I'm looking forward to my next trip back.

Kind regards,

Mary Seery - May Bank Holiday 2017

 

I just want to send a big THANK YOU email for my wonderful trip to Iceland! We had such a fantastic trip and absolutely loved the Blue Lagoon and Golden Circle tours and Reykjavik is a great city (and so safe!) I have been singing your praises ever since and posting non-stop on Facebook.... Thank you once again.

Carrie Day - Easter MidTerm 2017 

 

I forgot what's it's like to go with a travel agent having booked Ryanair myself for years! Hoping to travel with you again, great service. I have recommended you to friends wishing to go to Iceland.
Mary McLoughlin - Easter 2017

 
Just wanted to say thank you for a fabulous trip to Iceland at the weekend. Both myself and my daughter really enjoyed it. Our Golden Circle guide, Elin Konradsdottir, was great - full of information. Our only disappointment was only catching a brief, weak glimpse of the Northern Lights - or is that the perfect excuse to have to go back again.....? Anyway we really appreciated all the effort that goes into the organisation of these tours and we'll be looking forward to seeing what other trips you have on offer in the future.
Maggie & Rocío Fernandez - November 2016
 
 
Check out this blog from a happy customer  http://www.shelllabelle.com/reykjavik-iceland/
Shell La Bella  - November 2016
 
 
Thanks so much for such an amazing trip to Iceland, I'm still talking about it to everyone and telling them how amazing it was :-)  
Ang - Cork - October 2016
 

Just a quick email to thank you for a super trip. We all enjoyed it immensely! Thanks again  Gearoid - October 2016

 

Check out this blog from a Travel Agent who travelled with us to Iceland http://www.travalue.ie/blog/post/Iceland/  Katrina - October 2016 

 

Thanks Wallace Travel Group for a great trip! Neil your guide made our trip he was excellent. Thanks again. 

Jean , Paul and Laura. - Easter Trip - March 2016

 

Emma/Mike - What an amazing weekend, thank you so much for the fantastic seats out and back, it was pure bliss... What can I say about the country, I fell in love! Stunning countryside and city, all the tours were excellent, the guides were superb and very interesting. The hotel was spot on too. Thank you both for all your help/ advice, really was appreciated.  Ps the soup in the bowl was so cool and yummy!! 

Louise –Lee Travel  - March 2016

 

Hi Wallace travel, We have  just got back from our trip to Iceland tonight and I would like to thank Evanna for helping make our trip so  memorable. She is an excellent ambassador for your company. She went out of her way to help us, she was so professional and pleasant. Thank you so much.

 Fiona and family - March 2016

 

We are just back from a wonderful trip to Iceland organised by your Company. The organisation, the hotel  location and accommodation and tours were excellent and we really enjoyed the whole experience.

In particular, I wish to pay a particular tribute to Mr Neil McMahon, our Guide  on three of our tours. His attention to detail, his enthusiasm, knowledge  and history of Iceland and the way he looked after each group was simply amazing. I think if your Company was ever looking for someone to promote Iceland, he would be the perfect ambassador. Thank you again for a great experience. “

M Connolly - March 2016

 

Thanks to everyone in WTG for a lovely 4 days in Iceland. It was a wonderful trip and I feel like I have been away for ages. We had great fun on the tours and sitting chatting to the other people on the tour, all ages and doing what the Irish do best, talk. Great memories and great photos. Thank you and keep up the good work.

Ms H Goode - April 2015

 

I just wanted to drop you a quick email to say we had a fantastic time in Iceland. I really appreciated the way Wallace Travel were organised and looked after us so well on our trip and excursions.

I will certainly be recommending Wallace Travel to all my friends and family. We will be visit g again in the summer next year and will come back you then to book!

Ms M Herbert - April 2015

 

Just a quick email to thank you very much for a brilliant weekend in Reykjavik.

It was for us a long time on the top of the wish list and the trip did not disappoint in any way.....well apart from not seeing the Aurora but we knew that was a possibility so we accepted this.

The hotel was very good and the staff exceptionally friendly and helpful.

A special word of thanks to our Golden Circle and Blue Lagoon tour guide, Elin. 
Brilliant delivery of her knowledge with the added bonus of her lovely singing.

The holiday will be hard to beat but I have the world map out anyway!

Thank you again and we will certainly recommend your holiday to our friends.

E Corcoran - Oct 2014

 

Thank you for your letter which we received on our return from holiday yesterday. It is true to say that we 
had a wonderful time. It was a unique and memorable experience made all the better by the arrangements that 
you made for us. The Amari hotels are lovely with helpful staff and prime locations.
In Bangkok we had some great views of the Pratanum district. Our room in Phuket had the sea lapping outside the window.
The private transfers were excellent as were the flights. 
 We have been on a few trips organised by Wallace travel and I highly recommend your professional service and
always trust that I will have a lovely holiday when it is organised by you.
So many thanks and look forward to our next trip.
Kind Regards,

A McHugh - April 2014

 

Just came back from an amazing trip to Iceland organised by Wallace Travel Group ! I was very impressed by the service they offered. From the point of booking the holiday to the week before we left, Wallace were in contact to give advise and support the whole way. When we arrived at Keflavik airport we were greeted by a lady who had a Wallace sign and directed us to our bus. It was great to have an immediate point of contact when we arrived in the country. When we got to the hotel there was a table set up that provided endless amount of information. We stayed in Hotel Natura which was an excellent choice by Wallace. Every aspect the holiday was planed out very well and that put us at great ease. A special thanks to Catriona who was there at all times to help with any query we had. We will definitely be booking with Wallace Travel Group again. 5 star service ! ! !

L Russell - Nov 2013